Tenvale (operated by Tenvale LLC) runs an account-notifications text-message program. Text messages are sent only to people who have affirmatively opted in. SMS consent is optional and is not a condition of using Tenvale. There are two opt-in paths, described below, each with the exact consent language the user sees.
The screenshots below show the live opt-in screens exactly as tenants and owners see them inside the Tenvale product.
Who receives messages, and what we send
- Tenants of participating landlords — rent reminders, payment confirmations, maintenance updates, and direct messages from their landlord.
- Property owners / managers — optional account alerts: late rent, payout failures, new tenant messages, lease-expiry and renewal reminders, and new maintenance requests.
Tenant opt-in
A landlord invites a tenant by email. The tenant clicks a unique account-activation link, which opens the activation page. There, separately from accepting the Terms of Service, the tenant may check a dedicated box that is unchecked by default. Checking this box is the tenant's affirmative SMS opt-in; it is not required to activate the account. The exact checkbox is:
I agree to receive account notifications by text message at my phone number on file — rent reminders, payment confirmations, maintenance updates, and messages from my landlord. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.
Owner / manager opt-in
An owner or manager opens Settings → Notifications inside their Tenvale account, enters a mobile number, and checks a consent box that is off by default. Only then can they choose which account events should text them. The exact checkbox is:
I agree to receive account-alert text messages from Tenvale at the number above.
Message and data rates may apply. Message frequency varies. Reply STOP to opt out, HELP for help. Consent is optional and not a condition of service.
Message frequency, rates, help, and opt-out
- Message frequency varies based on your account activity.
- Message and data rates may apply, depending on your mobile carrier and plan. Tenvale does not charge you for these messages.
- Reply HELP for help. Reply STOP at any time to opt out of further text messages.
- Opting in or out never affects your ability to use Tenvale; we continue to reach you by email.
Privacy
No mobile information — including phone numbers, SMS opt-in data, and SMS consent — is shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy and Terms of Service for full details.