Tenvale Help Center
How can we help?
Answers for running your rentals on Tenvale — getting started, rent & payments, compliance, day-to-day operations, and the tenant portal.
Getting started
Rent & payments
Rent Collection & Fees
How rent bills are generated, how tenants pay, what processing fees apply, and how payouts reach your bank.
Autopay
How tenant autopay enrollment works, what happens when a charge fails, and what landlords are alerted to.
Late Fees
How to configure late fees, how grace periods interact with state law, and where automated assessment applies.
Compliance
Day-to-day
Maintenance & Vendors
How tenant maintenance requests move from submission through AI triage to a closed work order, and how the vendor directory feeds your 1099-NEC report.
Expenses & Reports
How to log expenses against Schedule E categories, and the seven reports Tenvale generates from your income, expense, and vendor data.